- Providing technical support to end-users via remote support or by visiting the client-end.
- Diagnose and resolve technical software issues.
- Offer alternative solutions where appropriate.
- Configure 3G/4G backup for customers.
Industry: BPO / Call Centre / ITES
Functional Area: IT Software – Application Programming , Maintenance
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Technical Support Engineer
Technical Support, Remote Support, Technician Activities, Networking, Troubleshooting, Installation, Windows, MCSE, Desktop Support, Helpdesk, Maintenance, Production, ITI, Electronics, Electricals, Fitter, Repair, Mechanical, Mechanic, Operator